Terms of Service

Last Updated: 20 July 2026

Welcome to Berspacee. By using our website or purchasing our products, you agree to the following Terms of Service. These terms are designed to ensure clarity, transparency, and trust between us and our customers.

For more detailed information, please review our Shipping Policy, Returns & Refunds Policy, and Privacy Policy.

1. About Berspacee

Berspacee is a Moroccan artisan cooperative based in the Middle Atlas Mountains. We specialize in authentic, handmade Berber rugs crafted by skilled local artisans. Every rug is made from locally sourced wool.

By purchasing from our website, you acknowledge and accept the handmade nature of our products, including minor variations in color, pattern, or size.

2. Orders and Payment

Orders can only be placed through our official website.
Payments are processed securely via trusted payment gateways.
Prices are displayed in USD (or your selected currency, where available). Applicable taxes, where required, are included in the displayed prices. Free shipping is included on all orders.
You are responsible for providing accurate billing, shipping, and contact information.
We reserve the right to refuse or cancel orders suspected of fraud or incorrect information.

3. Product Details

All products are handmade and unique. Minor differences from images or descriptions are normal.
Product availability is updated regularly, but items may occasionally become unavailable after purchase.

4. Shipping Policy

We ship exclusively to the United States via DHL. Shipping timelines are estimates only and include handling and delivery. Delays may occur due to customs inspections, weather, or remote locations. For full details, please review our Shipping Policy.

5. Returns, Refunds & Exchanges

All return and refund conditions are outlined in our Returns & Refunds Policy.

6. Customer Responsibilities

Provide accurate personal, payment, and shipping information.
Report damaged, lost, or incorrect items within 30 calendar days of delivery.

7. Intellectual Property

All website content, including images, text, and logos, is the property of Berspacee. You may not copy, reproduce, or distribute any content without written permission.

8. Limitation of Liability

Berspacee is not liable for delays or damages caused by shipping carriers, customs inspections, natural events, or circumstances beyond our control. Liability is limited to the purchase value of the product. Handmade variations are not considered defects.

9. Privacy and Data Protection

Your personal information is handled according to our Privacy Policy. We do not sell or rent your personal information to third parties. Your data is shared only with trusted service providers as necessary for order fulfillment, analytics, or legal requirements.

10. Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the Kingdom of Morocco.

We are committed to resolving any concerns promptly and amicably through our customer support team. Any dispute arising out of or relating to these Terms of Service that cannot be resolved informally shall be subject to the exclusive jurisdiction of the competent courts of Morocco.